Ethnic Republic: Online Shopping App is a property of SUSMITA & SONS FASHIONS AND ONLINE SERVICES Private Limited, an Indian Company registered under the Companies Act, 2013 having its registered office at KD 23, KANIKADEVI COTTAGES, GOTALGRAM, AT-PO SATYABHAMAPUR, BHUBANESWAR, ODISHA, INDIA. PIN-752100.
Contact information. We might collect your name, email id, mobile number, phone number, street, city, state, pin code, country and IP address.
Payment and billing information. We might collect your billing name, billing address and payment method when you buy any product from us but we NEVER collect your credit/debit card number or credit/debit card expiry date or other details pertaining to your credit/debit card on our website. Credit/debit card information will be obtained and processed by our online payment partner CCAVENUE
The information you post. We collect information you post in a public space on our app or on a third-party social media site belonging to Ethnic Republic: Online Shopping App.
Demographic information. We may collect demographic information about you, fabrics/apparels/artwork you like, or any other information provided by your during the use of our App/Blog. We might collect this as a part of a survey also.
Other information. If you use our App/website, we may collect information about your IP address and the browser you're using. We might look at what site you came from, duration of time spent on our website, pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.
We collect information directly from you. We collect information directly from you when you register with us, or add any product to Cart/Wishlist. We also collect information if you post a comment on our websites/Blog or ask us a question through phone or email.
We collect information from you passively. We use tracking tools like Google Analytics, Google Webmaster, browser cookies and web beacons for collecting information about your usage of our website/App.
We get information about you from third parties. For example, if you use an integrated social media feature on our websites. The third-party social media site will give us certain information about you. This could include your name and email address.
We use the information to contact you: We might use the information you provide to contact you for confirmation of a purchase on our website or for other promotional purposes.
We use the information to respond to your requests or questions. We might use your information to confirm your requests or questions.
We use the information to improve our products and services. We might use your information to customize your experience with us. This could include displaying content based upon your preferences.
We use the information to look at site trends and customer interests. We may use your information to make our website/App and products better. We may combine information we get from you with information about you we get from third parties.
We use information for security purposes. We may use the information to protect our company, our customers, or our App/websites.
We use information for marketing purposes. We might send you information about special promotions or offers. We might also tell you about new features or products. These might be our own offers or products, or third-party offers or products we think you might find interesting.
We use the information to send you transactional communications. We might send you emails or SMS about your account or a product purchase or delivery details.
We use information as otherwise permitted by law.
We will share information with third parties who perform services on our behalf. We share information with vendors who help us manage our online registration process or payment processors or transactional message processors or tax practitioners who file returns on our behalf. Some vendors may be located outside of India.
We may share information if we think we have to in order to comply with the law or to protect ourselves. We will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests. Or, we might also share information when we are investigating potential fraud.
We may share information with any successor to all or part of our business. For example, if part of our business is sold we may give our customer list as part of that transaction.
We may share your information for reasons not described in this policy. We will tell you for sure before we do this.
You can opt out of receiving our marketing emails. To stop receiving our promotional emails, please email [email protected] It may take about ten days to process your request. Even if you opt out of getting marketing messages, we will still be sending you transactional messages through email and SMS about your purchases.
In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below: Mr. Abhishek Biswal Email id- [email protected] If you have any questions about this Policy or other privacy concerns, you can also email us at [email protected]